Your stock, closer to your customers.Stored, packed and shipped for you.
A verified fulfilment centre delivers same-day — you follow every order, your live inventory and earnings, from your phone.
Free forever for merchants · No cut of your sales · Across Nigeria · iPhone & Android
You just sell.
A fulfilment centre near your customers handles everything after that.
Then hand each order to your centre — paste a chat, add it by hand, or connect your store.
Store your stock
Their warehouse — no rent, no shelves, no staff.
Pack every order
Picked, packed and ready to move.
Deliver to the door
Same-day, confirmed by your customer's PIN.
You hand over the boxes — never the control.
Storing your stock with a centre is a big step. Here's what makes it safe to take.
A verified business
Every centre is a registered company with a name, an address and reviews — not a stranger with a spare room.
Never locked in
Your stock stays yours. Pull it out any time you decide — no notice games, no holding it hostage.
Nothing goes missing quietly
Your live count moves the second stock does, so every unit stays accounted for — in your hand, not just their building.
Terms you see upfront
Your centre spells out exactly how your stock is stored, handled and covered — agreed with you before you commit.
Guessing your own stock makes you look unserious.
Your stock lives at the centre, so when a customer asks “is it still available? when will it ship?” you're checking, guessing, or promising and hoping. Every “let me get back to you” tells them you're not on top of your own business.
Relay ends the guessing — your stock and every order, live in front of you.
Know exactly what's in stock — and when it ships.
Your inventory updates itself in real time as stock moves, every order's status is right there, and your sales add up on their own. All live, and none of it your job.
Your stock updates itself, in real time.
Every sale drops the count and every restock lifts it — on its own, the moment it happens, in your app and on the centre's board at once. Your goods sit in their building, but the live number is always in your hand.
So you can always answer “is it in stock?” — instantly.
You always know when it's shipped.
Every order's status updates itself as it moves — packed, picked up, on the way, delivered by PIN. So when a customer asks “has it shipped yet?” you answer in a second, instead of texting the centre to find out.
You always know what you've earned.
Every delivered order adds itself to your totals — today, this week, this month, by product. Open the app and “how much did we make?” is already answered, accurate to the naira. No notebook, no calculator, no end-of-month maths.
Accounting that keeps itself.
Connect your store. Orders add themselves.
If you sell on Shopify, WooCommerce, Bumpa or your own website, connect it once and every order lands on your centre's board on its own — you never touch it. No pasting, no forwarding, no confirming.
It runs on the Relay API. Hand your developer the docs and you can be live in an afternoon.
Explore the developer APINo more “where’s my order?”
Every order gets its own status page — their number, their PIN, a clear timeline from received to delivered. Theirs to check any time, instead of messaging you.
Order received
Accepted, and a rider assigned to it.
On the way
Picked up and moving toward them.
At the door
Delivered — and no one can fake it.
The part of your brand
they remember.
The parcel is released only when your customer gives the PIN — proof it reached them, not dropped at a gate. That's the delivery experience the big brands give. Now it's yours.
And when you're ready for more.
The same system carries your valuables and follows you into new cities.
Send valuables through a business, not a bike-man.
Phones, laptops, jewellery, luxury goods — ship them through a centre that carries cover, not a stranger on a bike. Declared-value cover, a registered business you can hold accountable, tracked and released only by PIN.
See how cover worksSell in a new city without opening a shop there.
Store some stock with a centre in another city and you're instantly local there — same-day delivery, cheaper fees, closer to their door — with no shop to rent and no staff to hire. Add centres as you grow; each order routes to the nearest one, all in one app.
Find centres by cityFree. Forever.
The whole system — inventory, orders, updates, sales — is free, and Relay takes no cut of your sales and no markup on deliveries.
What you do pay: your centre's delivery fee per order — pass it on to your customer or absorb it, your call — plus whatever storage terms you agree with your centre. Relay isn't in that money at all.
“I can finally take an order knowing exactly what I have in every location — my inventory stays up to date, all the time. My weekends used to vanish into spreadsheets, counting what I’d made. Now I keep them for rest, and my family’s happier for it.”
Start with your centre.
Get the Relay app, set up in minutes, and your orders start shipping themselves. Free to set up. Free, forever, to run.
Not working with a fulfilment centre yet? Find one near your customers.
Fulfilment for merchants — questions, answered
How does order fulfilment for an online store work in Nigeria?
You store your stock with a Relay fulfilment centre, then connect your online store to it. When a customer checks out, the order drops straight into the centre — staff pick and pack it, a rider delivers it the same day, and your customer tracks the whole thing to their door, confirmed by a PIN. You never touch a warehouse or a bike.
Is Relay really free for merchants?
Yes — free forever for merchants. No setup fee, no monthly fee, no per-order fee and no per-product fee. Your inventory, your orders and your customers' tracking all live in the app at no cost. The fulfilment centre you work with covers the delivery; you pay Relay nothing.
Can I connect more than one fulfilment centre?
Yes — and most growing merchants do. Connect as many fulfilment centres as you like, in as many cities as you sell — one in Lagos, one in Abuja, one in Port Harcourt — and Relay routes each order to the right centre near your customer. You see all your stock and orders across every centre in one place.
Which platforms can I connect — Shopify, WooCommerce, Bumpa?
All of them. Connect a Shopify, WooCommerce or Bumpa store, or any custom website, and orders flow into Relay automatically. However you sell — your own site, Instagram, WhatsApp, or straight from the Relay app — every order lands in one place and drops to your fulfilment centre.
How do my customers track their order?
The moment their order is accepted, your customer gets their own tracking page — just their order number and a delivery PIN. They follow it through every step — received, on the way, delivered — and the parcel is released only when they give the PIN at the door. They can check it themselves any time, so they never have to message you asking 'where is my order?'
Can I sell in a new city without opening a store there?
Yes. Store some stock with a fulfilment centre in the new city and connect it. You now deliver locally in that city — faster, and cheaper for your customers — without renting a shop, hiring staff or moving there. You expand by adding a centre, not opening a store.
How do I safely deliver expensive or luxury items?
Ship through a fulfilment centre that carries cover, not an individual rider. Centres marked 'Cover' carry declared-value cover for high-value items like phones and electronics, the delivery is tracked live, and the parcel is released only with a PIN — so your customer's expensive order is handled by a registered business you can hold accountable.
Do I need my own warehouse or riders?
No. The fulfilment centre is your warehouse and your delivery team. You store your stock there and connect your store; they handle picking, packing and same-day delivery. You run the store; they run the fulfilment.
How much does delivery cost my customers?
The fulfilment centre charges a delivery fee priced by distance — so the closer your stock sits to your customers, the lower it is. You decide how to handle it: fold it into your prices or pass it on at your own checkout. Relay takes no cut and adds no markup.
How do I get started?
Two ways in: find a fulfilment centre near your customers on Relay and reach out, or — if a centre has already offered to onboard you — get the Relay app and start. Either way it's free to set up and free to run.