relay
For merchants

Run your store. Not your dispatch.

Free forever. Your FC pays.

Paste your WhatsApp orders. Watch every one ship. Customers track themselves.

9:41
My orders
Sari Stores · Today
Ikeja FC
Today5
Yesterday
All
RL-2847
Amaka O. · Lekki
₦8,500· Ade
In transit
RL-2848
Tunde A. · Ikeja
₦12,000· Chika
Assigned
RL-2849
Bisi K. · VI
₦4,500
Accepted
RL-2850
Kola M. · Yaba
₦15,000
Pending
RL-2845
Femi D. · Surulere
₦1,800· Musa
In transit
OrdersCreateInventoryEarningsProfile

The 30-second order

Paste from WhatsApp. Watch Relay extract the order.

Customer message
Try a sample
Parsed live
Customer
Waiting for a name…
Phone
Waiting for a Nigerian phone number…
Address
Waiting for an address…
Items
Waiting for items…
Looks good?Submit order

Blink twice if you have a website.

Never enter a website order by hand again.

Let Relay send your website orders directly to your fulfillment center.

The merchant's day

You used to chase. Now you watch.

Retype each WhatsApp order into a sheet, then a chat, then a call.

Paste it once. Relay parses name, phone, address, items in seconds.

“When will my order arrive?” — ten messages an hour.

Hand them a 6-digit PIN. They watch their delivery themselves.

Sunday night counting bags in the back room.

Stock drops itself the second an order is placed.

Sending a WhatsApp screenshot and calling it an invoice.

Every order, a clean invoice on file. You look like the business you are.

What you get

Six ways Relay puts hours back.

Paste

From WhatsApp to order in 30 seconds.

Paste. Relay extracts name, phone, address, items. Faster than typing it.

Track

Every order, live, end-to-end.

Every status, the moment it flips. No follow-ups. No “any update?” calls.

Self-track

Customers watch their own delivery.

Hand them a 6-digit PIN. They track it themselves. Angry messages drop to zero.

Stock

Inventory that counts itself.

Stock drops itself on every order. Restock in one tap. The Sunday sheet retires.

Invoices

A real invoice on every order.

Clean, shareable, on file. No more WhatsApp screenshots.

Multi-FC

Two warehouses, one app.

Ship from Lagos and Abuja, same screen. Separate stock per warehouse. Never oversell either.

While they wait

The ten-message Monday is over.

Every order ships with a 6-digit PIN. Customers track it themselves at relayapp.ng/track — same live status you see, no app, no login. The follow-up calls stop.

relayapp.ng/track
On the way
RL-2847
Amaka O. · Lekki Phase 1
Rider: Ade · ETA ~ 18 min
  1. Order placed9:14
  2. Accepted by FC9:15
  3. Assigned to rider9:21
  4. Picked up9:36
  5. Delivered
Two roles, one of you

You were a merchant and a dispatcher. Now you're just a merchant.

You answered “has it arrived?” while you mixed body butter, sewed dresses, packed bags. Relay closes the gap. One person, one job.

YoursWhat you actually wanted to do

Merchant work.

  • Make the products
  • List the catalog
  • Paste the order
  • Restock the shelf
  • Reply to a real DM
Theirs nowHandled by Relay + your FC

Dispatch work.

  • Accept the order
  • Find a free rider
  • Send the address
  • Chase the rider
  • Update the customer
Always free for merchants

You will never be charged. Forever.

Your fulfillment center pays the platform fee. You make products, paste orders, ship.

  • Merchant appFree
  • Per order₦0
  • Per product₦0
  • Inventory, invoices, alertsFree
  • Team seats (staff)Free
  • Platform billingFC covers it

In their words

The hours you get back. Straight from merchants already on Relay.

I finally look like a professional business — sending invoices for every order, not screenshots in a chat.
Merchant, Lokogoma, Abuja
I'm a one-woman show. Customers track their own orders now — angry messages went to zero, and I finally have time to make new products and market them.
Merchant, Ajah, Lagos
I'm an anxious perfectionist. If I don't know exactly where every order is, I can't sleep. Relay tells me, in real time, without me asking.
Merchant, Warri, Delta
I'm an accountant — I should love a spreadsheet. I don't. Inventory was the part of my business I dreaded most. Now I don't touch it.
Merchant, Choba, Port Harcourt

Your FC isn't on Relay yet?

We'll do the talking.

Drop your fulfillment centre's details. We'll reach out within 24 hours and walk them through Relay. Your name stays out of it unless you'd rather sign it.

  • Goes straight to our team
  • We reach out within 24 hours
  • Your name stays anonymous by default
  • Free for your FC for the first two weeks

Already know an FC on Relay? Browse the directory →

Goes to hello@relayapp.ng. Your email client opens with the message ready — you just hit send.

Stop being two people.

Get the app. Link to your FC. Watch dispatch quit your day.

Always free for merchants. Your FC covers platform billing. Available on iOS and Android.