Send valuables · covered
Send valuables without the gamble.
Sending a phone or laptop by dispatch shouldn’t feel like a gamble. The fix is one choice: ship through a verified business that covers you — not an individual who can disappear.
Ship it safely in four steps
- 1
Choose a centre with cover
Filter the directory to centres marked ‘Cover’ that reach your customer’s area.
- 2
Declare the item and its value
Say what you’re sending and its value — covered up to the centre’s stated cap.
- 3
Track it live to the door
Follow the rider on the map, minute by minute, from pickup to the door.
Release only with a PIN
Handed over only when your customer enters a 6-digit PIN — real proof of delivery.
Before you hand it over
What to look for in a centre
- A verified, registered business — name, address, reviews.
- Declared-value cover with a clear cap per parcel.
- Live tracking from pickup to drop-off.
- Delivery confirmed by a PIN only the recipient holds.
- Published same-day cut-off and fares.
Filter the directory by ‘Cover for high-value’ to see the centres that cover you.
Insured delivery — questions, answered
How do I safely send an iPhone or laptop in Nigeria?
Ship through a fulfilment centre that carries cover, instead of an individual rider. Pick a centre marked ‘Cover’ that covers your customer’s area, declare the item’s value, track the delivery live, and let it be released only with a PIN. You’re dealing with a registered business you can hold accountable — not a stranger on a bike.
Are high-value items covered on Relay?
Centres marked ‘Cover’ carry declared-value cover for high-value items like phones and electronics, up to a stated cap per parcel. Confirm the exact cover amount with the centre before you ship.
How much does delivery with cover cost?
Delivery with cover is priced by distance like any Relay delivery — from around ₦1,400 — with protection for the item’s declared value up to the centre’s cap. There’s no separate membership; you pay per delivery.
Why not just use an individual dispatch rider?
An individual rider has no accountability — if they vanish with your goods, there’s usually no cover and no one to hold responsible. A Relay centre is a real, verified business with reviews, a paper trail, cover for high-value items, and delivery confirmed by PIN.
What if something goes wrong?
Because every step is tracked and logged and the centre is a registered business, there’s a clear record and a real company to resolve it with — not a dead phone line. Report it to the centre and Relay support, and the declared-value cover applies up to the stated cap.
Send it covered.
Filter the directory to centres marked ‘Cover’, pick one that reaches your customer, and book in a minute.