Built to end the WhatsApp scroll for fulfillment centers.
One app where merchants create orders, FC teams assign riders, and everyone tracks delivery in real time. No more group chats. No more buried messages.
It starts in a WhatsApp group. You know the one.
Every fulfillment center in Nigeria runs the same way. Merchants drop orders in a group. Staff forward addresses to riders. Customers call asking “where's my order?” — which makes the merchant call the FC, which makes the FC call the rider. Three calls for one delivery. Twenty unread messages by the time you've handled the first.
Orders get buried. Stock counts drift. Shipping fees get debated. Riders miss pickups because the address is two screens up.
We've been on both sides of it. As a merchant calling our fulfillment center for the tenth time today. As an operator scrolling a group of 200 messages trying to find one order.
So we built Relay — the app we wanted to use ourselves. Same workflow you already know. Just nothing buried, nothing missed, and nobody calling to ask.
BoldswitchrelaySame team. Same instinct.
Relay comes from the team behind Boldswitch — the Nigerian fintech making digital payments without limits, from FacePay to all-in-one business accounts. The same instinct, pointed at logistics: take something people already do every day, and make it just work.
Visit BoldswitchOne order shouldn't turn into five chats.
Copy-paste the order across WhatsApp groups.Lost in the flood.
Screenshot the address to three people.Hope someone sees it.
"Has it been delivered?" — four times a day.You're customer support now.
Rider missed the message. Order cancelled.Lost revenue.
One order form. Filled once. Done.No copy-pasting.
Rider sees the address and a map link.One tap to call.
Real-time status everyone can see.Nobody has to ask.
Every order tracked, confirmed on delivery.No cancellations.
Two lines.
Get fulfillment centers off WhatsApp.
No order ever buried again.
Three roles. One app. Same order.
Relay isn't a delivery company. It's the app the merchant, the fulfillment center, and the rider open every day — each with their own view of the same workflow.
The hours you get back. Straight from Relay.
“I finally look like a professional business — sending invoices for every order, not screenshots in a chat.”
“Customers track their own orders now — angry messages went to zero, and I finally have time to make new products.”
A few things we won't budge on.
The enemy is WhatsApp, not other operators.
We're trying to retire group chats as an order management tool. Not take anyone's customers. The Nigerian e-commerce pie is plenty big.
Free for everyone who isn't an FC.
Merchants don't pay. Riders don't pay. They never have to. The cost stays with the operator running the center — and only when an order gets delivered.
Built for the Nigerian reality.
Flaky networks. Okada deliveries. Addresses that are just landmarks. POD and same-day remittance. We design for how the work actually happens here.
Software should sound like a person.
No "seamless integrations." No "robust platforms." Just the app, in plain words, and what it does for you today.
Ship fast. Listen faster.
Most of what's in Relay came from operators telling us what they actually needed. If something's missing or broken, tell us. We usually fix it the same week.
Connected, not complicated.
We don't replace your FC, your riders, or your merchants. We connect them. Relay is the glue between the people who were already doing the work.
Live across 7 cities.
Built for the whole country.
We're focused on Abuja, Lagos, Enugu, Ibadan, Oyo, Port Harcourt and Warri - with new fulfillment centers onboarding every week. But Relay works anywhere in Nigeria.
Stop running your center
from a group chat.
Whether you're a merchant, a fulfillment center, or a rider — Relay gives you the dashboard that makes your work feel lighter, faster, and more professional.
First 2 weeks free. No setup cost. · Want a walkthrough? Book a demo →