Your WhatsApp group
isn't a logistics system.
Relay replaces the copy-paste chaos between merchants, fulfillment centers, and riders with one coordinated app. Built for Nigerian e-commerce. Free for your first two weeks.
The problem
Nigerian e-commerce runs on WhatsApp chains. That breaks when you have 3 riders and 15 vendors.
Copy-paste orders across 5 WhatsApp groups
One order form. Auto-parsed. Done.
Screenshot an address to 3 different people
Rider sees address + Maps link. One tap.
"Has this been delivered?" — asked 4 times a day
Real-time status. Everyone sees it. Nobody asks.
The rider didn’t see the message and the customer cancelled
Every order tracked. Every status logged. Proof of delivery on file.
Three roles. One system.
Everyone sees what they need. Nothing more. Nothing less.
Merchants
Know where your order is without calling anyone.
Create orders in seconds. Paste from WhatsApp — Relay parses name, phone, address, items. Track every order from pending to delivered.
Fulfillment Centers
Run your operation from one screen, not twelve group chats.
Accept orders. Assign riders with smart matching. Manage zones, fees, and earnings. Your entire operation in one dashboard — not twelve WhatsApp groups.
Riders
Get the address, the items, and the route — without asking twice.
See your deliveries. Bulk-update statuses. Snap proof of delivery. Collect payment on delivery. No more waiting for a screenshot of an address.
How it works
Three steps. No training manual.
Merchant creates order
Paste the WhatsApp message. Relay extracts customer name, phone, address, and items automatically. Review, edit, submit.
FC accepts & assigns
The fulfillment center reviews the order, picks delivery timing, and assigns the best-matched rider based on proximity and workload.
Rider delivers
Rider picks up from the FC warehouse, delivers to the customer, snaps proof of delivery. Status updates flow to everyone in real time.
Built for the ground
“We were running deliveries off screenshots. Three orders got lost last month alone.”
— FC operator, Lagos
Invite all your merchants and riders. Free for two weeks. Then just ₦100 per delivery.
Your first two weeks are completely free. After that, FCs pay ₦100 per order delivered. No subscription, no per-user fees — invite as many merchants, riders, and staff as you want.
How to start
What happens after you tap “Get started”
Download Relay from the App Store or Google Play.
Sign up with your phone number. Takes 30 seconds.
Set up your fulfillment center — name, zones, delivery fees.
Add your merchants, riders, and staff. They get a text with a unique code to sign up.
Stop losing orders to WhatsApp.
Relay is live in Nigeria. Set up your fulfillment center, invite your merchants and riders, and start coordinating in minutes.
Free for 2 weeks. ₦100/order after. Available on iOS and Android.